FAQ

Do you ship internationally?
Yup, we sure do!
Do you have sizings for your clothes?
Yes, on each product page there is a size guide relating specifically to that product. If you need further assistance with sizings please contact us.
How much is shipping?
For UK orders:

T-shirts and accessories cost £1.99 for the first item and then 99p if shipped with another item.

Hoodies and sweats cost £2.99 for the first item and then £1.99 if shipped with another item.

International orders:
T-shirts and accessories cost £2.99 for the first item and then £1.99 if shipped with another item.

Hoodies and sweats cost £3.99 for the first item and then 21.99 if shipped with another item.

How long will it take for my order to arrive?
We aim to dispatch all items within 3 working days via Royal Mail and its international partners.

Please allow up to 1 week from date of purchase for delivery before contacting us.

INTERNATIONAL ORDERS:
Please allow up to 3 weeks before contacting us.

Returns Policy
If you wish to return any of our products…

The item(s) must be returned within 7 days of delivery date.

The item(s) must be in original condition. We reserve the right to withhold a refund if goods are damaged or soiled in any way.

If the product is faulty, we will refund the product and shipping costs. Please include a duplicate invoice in the packaging.

If you wish to exchange an item the shipping costs will be covered by you. For an item of greater value you will need to pay the difference. If the item is less we will refund.

If the product is not faulty and a refund is requested, then Kiro Clothing Limited reserves the right to offer this in discount coupons rather than a bank refund if deemed appropriate.

We take no responsibility for returned items lost in the post.

For any other queries
Please contact us at sales [at] kiroclothing.com
What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Do you ship internationally?
Yup, we sure do!
Do you have sizings for your clothes?
Yes, on each product page there is a size guide relating specifically to that product. If you need further assistance with sizings please contact us.
How much is shipping?
For UK orders:

T-shirts and accessories cost £1.99 for the first item and then 99p if shipped with another item.

Hoodies and sweats cost £2.99 for the first item and then £1.99 if shipped with another item.

International orders:
T-shirts and accessories cost £2.99 for the first item and then £1.99 if shipped with another item.

Hoodies and sweats cost £3.99 for the first item and then 21.99 if shipped with another item.

How long will it take for my order to arrive?
We aim to dispatch all items within 3 working days via Royal Mail and its international partners.

Please allow up to 1 week from date of purchase for delivery before contacting us.

INTERNATIONAL ORDERS:
Please allow up to 3 weeks before contacting us.

Returns Policy
If you wish to return any of our products…

The item(s) must be returned within 7 days of delivery date.

The item(s) must be in original condition. We reserve the right to withhold a refund if goods are damaged or soiled in any way.

If the product is faulty, we will refund the product and shipping costs. Please include a duplicate invoice in the packaging.

If you wish to exchange an item the shipping costs will be covered by you. For an item of greater value you will need to pay the difference. If the item is less we will refund.

If the product is not faulty and a refund is requested, then Kiro Clothing Limited reserves the right to offer this in discount coupons rather than a bank refund if deemed appropriate.

We take no responsibility for returned items lost in the post.

For any other queries
Please contact us at sales [at] kiroclothing.com
What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.